Bilingual Mobile Sales Associate (Spanish) – Store-in-Store

T-Mobile

Nanuet (NY)

On-site

USD 28,000 - 30,000

Full time

8 days ago

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Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Job summary

T-Mobile is hiring a Mobile Associate for its Store-in-Store locations. You will engage customers in a fast-paced retail setting, educate them on T-Mobile solutions, and use digital tools to guide their purchases.

You’ll complete extensive in-store training and continuously build product knowledge while delivering outstanding service. Responsibilities include proactive customer outreach, leveraging self-serve tools, and collaborating with nearby teams to ensure a seamless account setup and

Qualifications

High School Diploma or GED required.
6 months of customer service and/or sales experience preferred.

Responsibilities

Proactively engages customers in a high-traffic retail environment and demonstrates value of T-Mobile solutions.
Use digital self-serve tools during interactions and onboarding; identify needs and apply solution-based selling to showcase products.
Complete training on in-store experience, new skills, products, processes, and systems; stay customer-ready with ongoing learning.
Be customer-obsessed: friendly, engaging, build rapport, trust, and loyalty; drive sales activity and referrals.
Build relationships with nearby leadership and teams to support the customer experience from setup to device support and servicing.