Bilingual Mobile Sales Associate (Spanish)

T-MOBILE USA, Inc.; Clinton (MD); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Healthcare benefits

Discounts

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, demonstrate device and service solutions, and support a fast-paced environment. You will use digital tools to showcase coverage and benefits, complete training, and build customer relationships to ensure a seamless experience.

The role emphasizes customer service, sales, and problem solving, with opportunities to grow within a culture that values total rewards and team success. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

None

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, demonstrate device and service solutions, and support a fast-paced environment. You will use digital tools to showcase coverage and benefits, complete training, and build customer relationships to ensure a seamless experience.

The role emphasizes customer service, sales, and problem solving, with opportunities to grow within a culture that values total rewards and team success. Bilingual English/Spanish is preferred.