Bilingual Mobile Sales Associate – Retail Expert (Spanish)

T-Mobile; Falls Church (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off + holidays

Comprehensive health benefits

Job summary

T-Mobile USA, Inc. seeks a customer-facing associate to support retail operations in a fast-paced environment. You will assist customers with technology and service needs, demonstrate network benefits, and deliver personalized solutions while building relationships and ensuring a positive experience.

The role emphasizes training, product knowledge, and effective communication to contribute to customer loyalty and team success. Fluency in English and Spanish is required.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Fluency in English and Spanish required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete training to build knowledge of products and processes for effective support.
• Engage customers by exploring needs and demonstrating technology and accessories.

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a customer-facing associate to support retail operations in a fast-paced environment. You will assist customers with technology and service needs, demonstrate network benefits, and deliver personalized solutions while building relationships and ensuring a positive experience.

The role emphasizes training, product knowledge, and effective communication to contribute to customer loyalty and team success. Fluency in English and Spanish is required.