Bilingual Mobile Sales Pro - Spanish

T-Mobile; North Bergen (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Stock grants

Employee stock purchase plan

Discounts on mobile service

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations in a fast-paced environment. You will help customers with technology and service needs, using digital tools to demonstrate network coverage and benefits while delivering personalized solutions.

This role emphasizes customer service, problem solving, and sales, with on-the-job training and a pathway to a Mobile Expert role. Competitive pay and comprehensive benefits are provided.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management.

Skills

Customer service

Communication

Problem solving

Sales

Engaging people

Multitasking

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations in a fast-paced environment. You will help customers with technology and service needs, using digital tools to demonstrate network coverage and benefits while delivering personalized solutions.

This role emphasizes customer service, problem solving, and sales, with on-the-job training and a pathway to a Mobile Expert role. Competitive pay and comprehensive benefits are provided.