Bilingual Mobile Sales Associate

T-Mobile; San Marcos (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Paid parental and family leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers with devices and service needs in a fast-paced environment.

You will develop customer service and sales skills, use digital tools to demonstrate coverage, complete training, and contribute to a seamless shopping experience, while enjoying the company’s comprehensive benefits and stock grant opportunities.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.
• Be at least 18 years old and legally eligible to work in the United States.
• Comfort with using digital tools in customer interactions.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers with devices and service needs in a fast-paced environment.

You will develop customer service and sales skills, use digital tools to demonstrate coverage, complete training, and contribute to a seamless shopping experience, while enjoying the company’s comprehensive benefits and stock grant opportunities.