Bilingual Mobile Sales Specialist

T-Mobile; Denver (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Health insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service solutions in a fast-paced store environment.

The role emphasizes customer service, product demonstrations, and effective use of digital tools to showcase network benefits. Training will be provided to build product knowledge and service delivery capabilities.

Qualifications

• Change agility is required.
• Strong communication skills are required.
• Proven problem solving with customers is required.
• Excellent customer service skills are required.
• Ability to engage customers and demonstrate products.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service solutions in a fast-paced store environment.

The role emphasizes customer service, product demonstrations, and effective use of digital tools to showcase network benefits. Training will be provided to build product knowledge and service delivery capabilities.