Bilingual Mobile Expert | Spanish

T-Mobile

Hempfield Township (Westmoreland County)

On-site

USD 40,000 - 60,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Paid holidays

Stock purchase plan

Training pay

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, helping customers with devices and services in a fast-paced setting. You will use digital tools to explain network coverage, demonstrate benefits, and tailor solutions to each customer.

The role emphasizes training completion, customer relationship building, and delivering an outstanding customer experience. Competitive pay and full benefits are offered. Eligible for annual stock grants and incentive programs.

Qualifications

High School Diploma/GED is required.
6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed