Bilingual Mobile Sales Associate - Spanish

T-MOBILE USA, Inc.; Village of Valley Stream (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Up to 12 paid holidays

Paid parental and family leave

Family building benefits

Tuition assistance

Disability and life insurance

Mobile service discounts

Home internet discounts

Commuter and transit programs

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and service benefits. The role emphasizes ongoing training, customer relationship building, and delivering a seamless experience, with teamwork and adaptability

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Assist with other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

18+ years of age

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and service benefits. The role emphasizes ongoing training, customer relationship building, and delivering a seamless experience, with teamwork and adaptability