Bilingual Mobile Expert — Tech & Service Solutions

T-Mobile; Fargo (ND); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

401(k) and stock grants

Employee stock purchase plan

Paid time off and holidays

Descripción de la vacante

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate devices and service plans, and provide guidance throughout the shopping journey. You will build product knowledge, use digital tools, and contribute to a high-quality customer experience in a fast-paced environment.

The role emphasizes customer interaction, learning retail processes, and teamwork across channels. Benefits include comprehensive coverage and growth opportunities within a supportive, inclusive culture.

Formación

• High School Diploma or GED required.
• 6 months customer service or sales experience preferred.
• Retail environment experience preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized tech solutions.
• Use digital tools to demonstrate network coverage and plan features.
• Complete required training on retail processes and wireless technology innovations.
• Collaborate with colleagues to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Conocimientos

Customer advocacy

Competitive drive

Team collaboration

Customer needs balancing

Age 18+

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate devices and service plans, and provide guidance throughout the shopping journey. You will build product knowledge, use digital tools, and contribute to a high-quality customer experience in a fast-paced environment.

The role emphasizes customer interaction, learning retail processes, and teamwork across channels. Benefits include comprehensive coverage and growth opportunities within a supportive, inclusive culture.