Bilingual Mobile Expert — Spanish Speaker

T-Mobile; Hood River (OR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

401(k)

Job summary

T-Mobile is seeking a Retail Associate to support store operations, help customers with devices and services, and provide personalized technology solutions. The role emphasizes customer service and sales, using digital tools to show network benefits and to train on products and processes.

Training is provided, with opportunities for advancement and access to benefits such as stock plans and company programs.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate to support store operations, help customers with devices and services, and provide personalized technology solutions. The role emphasizes customer service and sales, using digital tools to show network benefits and to train on products and processes.

Training is provided, with opportunities for advancement and access to benefits such as stock plans and company programs.