Bilingual Mobile Associate – Spanish Preferred (Tech-Savvy)

T-Mobile USA; Village of Freeport (NY); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Family building benefits

Transit discounts

Mobile service discounts

Job summary

T-Mobile USA is hiring a Retail Associate to engage customers, demonstrate technology, and recommend service plans in a fast-paced store environment. The role emphasizes product knowledge, digital tool usage, and delivering a personalized shopping experience to build customer loyalty.

The position includes structured training, competitive hourly pay, and access to comprehensive benefits. Candidates should have a High School diploma and retail experience preferred.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Job description

T-Mobile USA is hiring a Retail Associate to engage customers, demonstrate technology, and recommend service plans in a fast-paced store environment. The role emphasizes product knowledge, digital tool usage, and delivering a personalized shopping experience to build customer loyalty.

The position includes structured training, competitive hourly pay, and access to comprehensive benefits. Candidates should have a High School diploma and retail experience preferred.