Bilingual Mobile Retail Sales Pro

T-Mobile US Inc.; Houston (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Family Building Benefits

Discounts (Mobile/Internet)

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology, and guide service plans in a fast-paced store environment. You will build product knowledge, deliver personalized solutions, and support customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and strong teamwork. With on-the-job training, competitive hourly pay, and opportunities for stock grants and incentives, this position offers growth within a

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.
• Ability to work in a fast-paced retail environment.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology, and guide service plans in a fast-paced store environment. You will build product knowledge, deliver personalized solutions, and support customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and strong teamwork. With on-the-job training, competitive hourly pay, and opportunities for stock grants and incentives, this position offers growth within a