Bilingual Mobile Associate — Spanish

T-Mobile; Fontana (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Mobile service discounts

Home internet discounts

Pet insurance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to join our Retail Team of Experts and bring the T-Mobile brand to life. You will learn hands-on, assist customers, and build relationships as you develop toward becoming a Mobile Expert.

This entry-level role requires a High School Diploma and at least 6 months of customer service or sales experience. You’ll train on the latest technology, demonstrate solutions, and help customers stay connected in a fast-paced store environment.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. (Required)

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: product coverage, services, and in-store processes.
• Establishes relationships with and partners with T-Mobile employees across channels to resolve issues and identify small business leads.

Skills

Customer service

Sales

Communication

Teamwork

Learning mindset

Education

High School Diploma/GED

Tools

Digital tools

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to join our Retail Team of Experts and bring the T-Mobile brand to life. You will learn hands-on, assist customers, and build relationships as you develop toward becoming a Mobile Expert.

This entry-level role requires a High School Diploma and at least 6 months of customer service or sales experience. You’ll train on the latest technology, demonstrate solutions, and help customers stay connected in a fast-paced store environment.