Bilingual Member Services Associate - Weekend/Evening

Planet Fitness - Fitton Clubs; Union Square (UT); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Free Black Card Membership

Job summary

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Representative for weekend/evening shifts (Saturday-Sunday 1p-7p). You will ensure a high-quality, welcoming experience for members and guests while handling check-ins, signups, and inquiries.

Responsibilities include greeting members, answering calls, processing purchases at POS, and keeping front desk tidy. Bilingual English/Spanish is encouraged to apply for better member support.

Qualifications

• Experience in customer service, preferably in a retail or gym setting.
• Bilingual English/Spanish encouraged; ability to communicate with members and guests.
• Must be 18 years or older; CPR/AED certification to be obtained within required time.

Responsibilities

• Greet members and guests and provide exceptional service.
• Answer phones and assist callers with questions.
• Check-in members, sign up new members, log amenities, and communicate events.
• Process merchandise and beverage purchases using the POS system.
• Maintain front desk cleanliness and greet with a welcoming attitude.

Skills

Customer service

Bilingual English/Spanish

POS system experience

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Representative for weekend/evening shifts (Saturday-Sunday 1p-7p). You will ensure a high-quality, welcoming experience for members and guests while handling check-ins, signups, and inquiries.

Responsibilities include greeting members, answering calls, processing purchases at POS, and keeping front desk tidy. Bilingual English/Spanish is encouraged to apply for better member support.