Bilingual Medical Switchboard Specialist — Multitasker

Healthcare Support Staffing; Orlando (FL); On-site; USD 16,531 - 17,220; Full time

Benefits offered by this job

Competitive salary

Medical benefits (Medical, Dental, Vision, 401k, PTO)

Job summary

A leading healthcare staffing firm in Orlando is seeking a switchboard operator who can handle multiple lines and direct calls in both Spanish and English. The role requires at least one year of switchboard experience, strong customer service skills, and the ability to remain calm under pressure. Competitive salary ranges from $12.00 to $12.50 per hour along with excellent medical benefits including dental, vision, 401k, and PTO are offered.

Qualifications

• At least 1 year switchboard/operator experience is required.
• Must be courteous and capable of managing angry patients.
• Punctuality is essential as phones start at 8am.

Responsibilities

• Direct all calls via a switch board while managing multiple lines.
• Assist with recalls for procedures and manage patient records.
• Monitor Q lines and perform inventory management tasks.

Skills

Bilingual (Spanish and English)

Customer service skills

Switchboard operation

Multi-tasking

Proactive thinking

Job description

A leading healthcare staffing firm in Orlando is seeking a switchboard operator who can handle multiple lines and direct calls in both Spanish and English. The role requires at least one year of switchboard experience, strong customer service skills, and the ability to remain calm under pressure. Competitive salary ranges from $12.00 to $12.50 per hour along with excellent medical benefits including dental, vision, 401k, and PTO are offered.