Bilingual Hospital Switchboard Operator (English/Spanish)

St. Johns Riverside Hospital; City of Yonkers (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

St. John's Riverside Hospital in Yonkers seeks a hospital communications operator to support the communications center with inbound and outbound calls, routing to the correct wards and staff.

The role requires excellent verbal and writing skills, bilingual English/Spanish, and calm, professional conduct when multitasking under pressure. You will work as part of a fast-paced team dedicated to patient care and service.

Qualifications

• Excellent verbal communication skills.
• Good writing skills; bilingual English/Spanish with clear volume.
• Experience with switchboard console operations and computer systems.
• Must remain calm under pressure while handling multiple tasks.

Responsibilities

• Answer internal and external calls and direct to the appropriate patient room, department, or person.
• Assist patients, physicians, employees, volunteers, and visitors with telecommunications needs.

Skills

Verbal communication

Writing skills

Bilingual English/Spanish

Job description

St. John's Riverside Hospital in Yonkers seeks a hospital communications operator to support the communications center with inbound and outbound calls, routing to the correct wards and staff.

The role requires excellent verbal and writing skills, bilingual English/Spanish, and calm, professional conduct when multitasking under pressure. You will work as part of a fast-paced team dedicated to patient care and service.