Healthcare Switchboard Specialist

Direct Staffing Inc; Cincinnati (OH); On-site; USD 18,184 - 25,898; Full time

Job summary

A leading healthcare staffing agency is currently seeking experienced Switchboard Operators for their Cincinnati office. As a Switchboard Operator, you will handle incoming calls, troubleshoot issues, and direct inquiries efficiently. The position requires a high school diploma and at least three years of relevant experience, along with strong analytical and communication skills. This role offers an engaging corporate environment with a competitive pay rate of $16.00 per hour.

Qualifications

• Requires a high school diploma.
• Three or more years of related experience.
• Proficient analytical, communication, and vocational skills.

Responsibilities

• Identify problems, troubleshoot, and provide advice to assist callers.
• Understand WellPoint structure and direct calls to the appropriate area.

Skills

Analytical skills

Communication skills

Keyboard proficiency

Familiarity with PC office software

Education

High school diploma

Job description

A leading healthcare staffing agency is currently seeking experienced Switchboard Operators for their Cincinnati office. As a Switchboard Operator, you will handle incoming calls, troubleshoot issues, and direct inquiries efficiently. The position requires a high school diploma and at least three years of relevant experience, along with strong analytical and communication skills. This role offers an engaging corporate environment with a competitive pay rate of $16.00 per hour.