Hospital Communications & Switchboard Operator

Baptist Health; Coral Gables (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career growth and development

Comprehensive health and wellness

Wellness program to reduce deductible

Tuition reimbursement

Job summary

Baptist Health in Florida is hiring for a hospital telecommunications role, operating a multi-position switchboard and handling interoffice calls across facilities. The position emphasizes patient information, alarm monitoring, and high-quality caller service.

Qualifications include a high school diploma or equivalent, plus at least one year of customer service experience and basic computer skills. Pay ranges between $16.00 and $18.94 per hour, with experience-based variation.

Qualifications

• Minimum 1 year of customer service experience required.
• Basic computer literacy is required.
• Strong written and verbal communication skills are essential.

Responsibilities

• Operates a multi-position telephone switchboard to relay calls and interoffice communications.
• Performs miscellaneous hospital telecommunications and clerical duties as needed.
• Monitors hospital alarms and performs code paging.
• Provides patient information and consistently delivers exceptional service to callers.

Skills

Customer service

Basic computer knowledge

Written communication

Verbal communication

Education

High School Diploma, Certificate, GED

Job description

Baptist Health in Florida is hiring for a hospital telecommunications role, operating a multi-position switchboard and handling interoffice calls across facilities. The position emphasizes patient information, alarm monitoring, and high-quality caller service.

Qualifications include a high school diploma or equivalent, plus at least one year of customer service experience and basic computer skills. Pay ranges between $16.00 and $18.94 per hour, with experience-based variation.