Bilingual Medical Receptionist Compassionate Front Desk

Conviva Senior Primary Care; San Antonio (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Conviva Senior Primary Care is seeking a Receptionist to manage front desk operations in a physician practice. You will greet patients, schedule appointments, handle inquiries, and maintain patient records using EMR and CRM systems.

This role supports the medical team and requires attention to detail, excellent communication, and the ability to multitask in a busy health care environment. The position is full-time in San Antonio, TX, with a pay range of $38,000 to $45,800 per year and

Qualifications

• High School Diploma or GED required.
• 1 year or more healthcare experience or strong customer service background preferred.
• Must be passionate about improving patient experiences and care.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• Bilingual in English and Spanish is a plus.

Responsibilities

• Greet patients and visitors professionally, in person and by phone.
• Schedule appointments and coordinate with medical staff.
• Maintain and update patient records in EMR/CRM systems.
• Assist with billing and collecting copays when applicable.
• Answer inquiries and provide general information to patients.
• Keep reception area tidy and stocked with necessary materials.
• Provide administrative support such as ordering supplies and managing inventory.

Skills

Customer service

Multitasking

Team player

MS Office

Bilingual EN/ES

Education

High School Diploma or GED

Tools

EMR Systems

CRM Systems

Job description

Conviva Senior Primary Care is seeking a Receptionist to manage front desk operations in a physician practice. You will greet patients, schedule appointments, handle inquiries, and maintain patient records using EMR and CRM systems.

This role supports the medical team and requires attention to detail, excellent communication, and the ability to multitask in a busy health care environment. The position is full-time in San Antonio, TX, with a pay range of $38,000 to $45,800 per year and