Patient-Focused Clinic Receptionist — Scheduling & Support

humana; Kingsville (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Humana Conviva Senior Primary Care is seeking a Receptionist I to be the first point of contact for patients, providers, and visitors. You will route calls, greet guests, and support daily clinic operations while coordinating appointments and managing schedules.

Ideal candidates have a High School Diploma or GED, at least one year in healthcare or customer service, and proficiency with MS Office. Bilingual English/Spanish is a plus, and you will be screened for TB as part of the role.

Qualifications

• High school diploma or GED required.
• 1 year or more of healthcare or customer service experience.
• Bilingual English/Spanish preferred.
• Proficient in MS Office.

Responsibilities

• Route incoming and outgoing calls promptly and courteously.
• Greet visitors and manage visitor records.
• Coordinate patient appointments and provider schedules.
• Confirm visits and handle rescheduling/no-shows.
• Assist with mail and general office operations.

Skills

Customer service

Multitasking

Attention to detail

MS Office

Team player

Education

High School Diploma or GED

Tools

EMR Systems

Medical Terminology

Job description

Humana Conviva Senior Primary Care is seeking a Receptionist I to be the first point of contact for patients, providers, and visitors. You will route calls, greet guests, and support daily clinic operations while coordinating appointments and managing schedules.

Ideal candidates have a High School Diploma or GED, at least one year in healthcare or customer service, and proficiency with MS Office. Bilingual English/Spanish is a plus, and you will be screened for TB as part of the role.