Bilingual Medical Office Coordinator: Front Desk & Scheduling

Unio Health Partners; San Diego (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Salary & Benefits

Time off

Paid Holidays

401(k) discounts

Job summary

Unio Health Partners in San Diego, CA is seeking an Office Coordinator I to manage front-office services and daily operations for our physician practices. You will greet patients, gather demographics, verify insurance, schedule appointments, and route communications to the appropriate departments, ensuring smooth, patient-centered operations.

The ideal candidate has a high school diploma, at least 1 year in a medical office, and preferably Spanish-speaking.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish is highly preferred
• Minimum 1 year experience working in a medical office setting
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Bilingual in Spanish

Medical office experience

Job description

Unio Health Partners in San Diego, CA is seeking an Office Coordinator I to manage front-office services and daily operations for our physician practices. You will greet patients, gather demographics, verify insurance, schedule appointments, and route communications to the appropriate departments, ensuring smooth, patient-centered operations.

The ideal candidate has a high school diploma, at least 1 year in a medical office, and preferably Spanish-speaking.