Medical Front Office Coordinator II — Patient Care & Ops

Unio Health Partners, LLP; Poway (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Paid holidays

401(k)

Company discounts

Collaborative culture

Employee recognition

Job summary

Unio Health Partners is seeking an Office Coordinator II to manage front-office operations at our Rancho Bernardo clinic. You will support the Practice Manager, coordinate with physicians and staff, and maintain patient accounts with accurate data and appointment reminders.

The role requires 4–5 years in a medical setting, knowledge of medical terminology, and proficiency in Microsoft Office and EMR systems. Bilingual Spanish is a plus; travel to UNIO locations may be required.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus.
• 4-5 years of prior experience in a medical setting preferred.
• Knowledge of state and federal laws applicable to the duties of this position.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Microsoft Office Skills (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Assist and support the Practice Manager in daily front office management.
• Oversee day-to-day front office activities and liaise between staff and physicians.
• Communicate with back-office staff on patient arrival and relay instructions.
• Maintain patient accounts with updated personal and financial information.
• Enter and scan patient information into EMR and other medical record systems.
• Review patient schedules and manage appointment reminder calls.
• Provide superior customer service to internal and external customers.
• Coordinate billing with the billing service.

Skills

Customer service

Medical terminology

Regulatory knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Unio Health Partners is seeking an Office Coordinator II to manage front-office operations at our Rancho Bernardo clinic. You will support the Practice Manager, coordinate with physicians and staff, and maintain patient accounts with accurate data and appointment reminders.

The role requires 4–5 years in a medical setting, knowledge of medical terminology, and proficiency in Microsoft Office and EMR systems. Bilingual Spanish is a plus; travel to UNIO locations may be required.