Healthcare Front Desk Coordinator | Patient Scheduling

Unio Health Partners, LLP; Santa Barbara (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

401(k)

Paid holidays

Generous PTO

Employee discounts

Team collaboration

Job summary

Unio Health Partners is seeking an Office Coordinator I to manage front-office operations for physician practices. You will greet patients, verify demographics and insurance, and coordinate schedules with back-office staff.

Prerequisites include a high school diploma and 0–3 years in a medical setting, with knowledge of medical terminology and reimbursement policies. A Spanish-speaking candidate is a plus in our collaborative California offices.

Qualifications

• High school diploma or equivalent.
• Bilingual in Spanish is a plus.
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Customer service

Medical terminology

Bilingual Spanish

Office coordination

Education

High school diploma or equivalent

Job description

Unio Health Partners is seeking an Office Coordinator I to manage front-office operations for physician practices. You will greet patients, verify demographics and insurance, and coordinate schedules with back-office staff.

Prerequisites include a high school diploma and 0–3 years in a medical setting, with knowledge of medical terminology and reimbursement policies. A Spanish-speaking candidate is a plus in our collaborative California offices.