Medical Front Desk Coordinator I – Scheduling

Unio specialty care; Connecticut; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

401(k)

Employee recognition

Collaborative culture

Job summary

Unio Health Partners (UHP) is seeking an Office Coordinator I to support front-office services and daily operations of the physician practice. You''ll greet patients, verify demographics and insurance, maintain records, and coordinate scheduling and communications with back-office staff.

Ideal candidates have a high school diploma, at least one year in a medical office, and favorable Spanish bilingual skills.

Qualifications

• High school diploma or equivalent.
• Bilingual in Spanish is highly preferred.
• Minimum 1 year experience working in a medical office setting.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and take accurate and neat messages, forwarding them timely.
• Conduct appointment reminder calls to patients.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Customer service

Medical office interaction

Education

High school diploma or equivalent

Job description

Unio Health Partners (UHP) is seeking an Office Coordinator I to support front-office services and daily operations of the physician practice. You''ll greet patients, verify demographics and insurance, maintain records, and coordinate scheduling and communications with back-office staff.

Ideal candidates have a high school diploma, at least one year in a medical office, and favorable Spanish bilingual skills.