Bilingual Medical Office Coordinator I

Unio Specialty Care; San Diego (CA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

401(k)

Company discounts

Collaborative environment

Employee recognition

Job summary

Unio Health Partners is seeking an Office Coordinator I to manage front-office operations for our physician practice. You will greet patients, verify demographics and insurance, and coordinate appointments to ensure smooth daily flow. Ideal candidates have at least 1 year of medical office experience, a high school diploma, and strong communication skills.

Bilingual Spanish is highly preferred to support a diverse patient base. We offer competitive pay and benefits.

Qualifications

• High school diploma or equivalent.
• Bilingual in Spanish is highly preferred.
• Minimum 1 year experience working in a medical office setting.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Bilingual Spanish

Customer service

Communication

Medical office experience

Education

High School Diploma or equivalent

Job description

Unio Health Partners is seeking an Office Coordinator I to manage front-office operations for our physician practice. You will greet patients, verify demographics and insurance, and coordinate appointments to ensure smooth daily flow. Ideal candidates have at least 1 year of medical office experience, a high school diploma, and strong communication skills.

Bilingual Spanish is highly preferred to support a diverse patient base. We offer competitive pay and benefits.