Bilingual Medical Office Coordinator: Insurance Front Desk

Talentify; Lawrence (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Talentify is seeking an Office Coordinator to manage daily medical office workflow, handle insurance authorizations and referrals to maximize reimbursement, and communicate with patients, clinicians, and insurance representatives. Strong bilingual skills (Spanish/English) are preferred to put patients at ease.

Responsibilities include greeting patients, verify insurance eligibility, schedule appointments and tests, perform clerical duties, protect patient privacy, and support front desk

Qualifications

• High School diploma or GED.
• Office Coordinator or similar role with a minimum of relevant two years’ work experience.
• Demonstrated strong communication, organizational, and interpersonal skills.
• Demonstrated ability to work well as a member of a team.
• Demonstrated strong Computer skills.

Responsibilities

• Greets all patients, family members, and fellow staff courteously and professionally.
• Recording patient interview, history, and chief complaint; verifies insurance eligibility; collects patient copays.
• Scheduling appointments, answering incoming calls, and retrieving voicemails.
• Scheduling diagnostic radiology tests and specialty tests.
• Performs all department clerical functions including answering phone calls, faxing, filing, copying, scanning, and discharge functions.
• Manages office supplies and maintains stock levels.
• Maintains a clean and secure work area to protect patient privacy.
• Assists with clinical paperwork for providers.
• Acts as EMR Superuser/Subject matter expert for scheduling and documentation.

Skills

Bi-Lingual Spanish/English

Computer skills

Communication skills

Teamwork

Education

High School diploma or GED

Two years experience in Office Coordinator or similar

Tools

EMR system knowledge

Job description

Talentify is seeking an Office Coordinator to manage daily medical office workflow, handle insurance authorizations and referrals to maximize reimbursement, and communicate with patients, clinicians, and insurance representatives. Strong bilingual skills (Spanish/English) are preferred to put patients at ease.

Responsibilities include greeting patients, verify insurance eligibility, schedule appointments and tests, perform clerical duties, protect patient privacy, and support front desk