Bilingual Medical Front Desk Secretary — Full-Time

METIS PRACTICE SOLUTIONS LLC; La Mesa (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

San Diego Urology Associates is seeking a bilingual Front Office Medical Secretary for our La Mesa/Chula Vista center. You will check patients in and out, coordinate scheduling, and process payments while maintaining HIPAA compliance and a welcoming atmosphere for patients.

Ideal candidates have at least 2 years of medical front desk experience, strong organizational skills, and a proactive, friendly attitude in a busy setting. Bilingual Spanish is required.

Qualifications

• 2 years of experience in a receptionist role, preferably within a medical setting.
• Proficient in phone etiquette and managing multiple lines.
• Strong organizational skills and attention to detail.
• Demonstrated self-motivation and drive.
• Ability to multitask in busy environments.
• Record of consistent attendance.
• Experience in a medical office setting.
• Bilingual in Spanish required.

Responsibilities

• Greet patients and visitors warmly, maintaining eye contact upon entering the center.
• Exhibit friendliness and courtesy in interactions with patients and co-workers.
• Efficiently manage patient check-ins, appointment scheduling, and demographic verification.
• Collect co-pays and handle financial transactions with accuracy.
• Adhere to HIPAA regulations for patient information confidentiality.
• Inform patients of any appointment delays and manage concerns with professionalism.
• Schedule and confirm follow-up appointments.
• Handle incoming calls and direct them appropriately.
• Maintain a clean, organized front office, ensuring all supplies are well-stocked.
• Comply with all safety guidelines and policies.

Skills

Bilingual Spanish

Medical front desk experience

Phone etiquette

Organizational skills

Multitasking

Attendance reliability

Attention to detail

Job description

San Diego Urology Associates is seeking a bilingual Front Office Medical Secretary for our La Mesa/Chula Vista center. You will check patients in and out, coordinate scheduling, and process payments while maintaining HIPAA compliance and a welcoming atmosphere for patients.

Ideal candidates have at least 2 years of medical front desk experience, strong organizational skills, and a proactive, friendly attitude in a busy setting. Bilingual Spanish is required.