Bilingual Front Desk Coordinator — Patient Concierge

Consultorio Medico Hispano; Chamblee (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development opportunities

Collaborative team environment

Public transportation access

Employee discount

Flexible schedule

On-site location

Job summary

Consultorio Medico Hispano is seeking a Front Desk Coordinator to greet patients, manage scheduling, and handle inquiries in a bilingual (English/Spanish) setting. The role focuses on accurate data entry, insurance verification, and maintaining smooth patient flow while upholding HIPAA standards.

The ideal candidate has strong communication skills and thrives in a fast-paced clinic environment, with a commitment to excellent customer service and teamwork.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Bilingual proficiency (English/Spanish) required.
• Excellent communication and interpersonal skills with a strong customer service orientation.
• Ability to multitask in a fast-paced, dynamic environment.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Schedule appointments and maintain the clinic's calendar.
• Answer phones, respond to inquiries, and provide information to patients.
• Verify patient information and insurance details.
• Coordinate patient intake and discharge processes.
• Maintain cleanliness and organization at the front desk area.
• Assist with administrative tasks such as filing, data entry, and billing.
• Collaborate with medical staff to ensure smooth patient flow and service.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Consultorio Medico Hispano is seeking a Front Desk Coordinator to greet patients, manage scheduling, and handle inquiries in a bilingual (English/Spanish) setting. The role focuses on accurate data entry, insurance verification, and maintaining smooth patient flow while upholding HIPAA standards.

The ideal candidate has strong communication skills and thrives in a fast-paced clinic environment, with a commitment to excellent customer service and teamwork.