Bilingual Medical Front Desk & Scheduling Coordinator

Fort Washington Medical Center; Rockville (MD); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Retirement plan with employer match

Tuition Reimbursement

Employee parking

Job summary

Adventist HealthCare Behavioral Health & Wellness Center in Rockville, MD is seeking an experienced Front Desk Coordinator to greet patients and coordinate front desk activities within a behavioral health setting.

The role requires handling calls, scheduling, EMR tasks, and coordinating eligibility verifications to support patient care. Bilingual Spanish preferred; 40 hours/week days with non-rotating shifts.

Qualifications

• High school diploma or equivalent.
• 1-2 years direct medical office administrative assistant/receptionist/coordinator experience required; 3-4 years preferred.
• Bilingual in Spanish preferred.
• Familiarity with back office clinical support tasks (vital signs, patient intake, prescription workflows) preferred.

Responsibilities

• Serve as the first point of contact by answering incoming calls, routing messages, and ensuring timely communication between patients and staff.
• Schedule patient appointments and manage daily scheduling; perform check-in/check-out; verify demographic, insurance, and visit information.
• Assist with administrative duties: scanning, faxing, and maintaining EMR/documentation; manage data spreadsheets.
• Perform insurance eligibility verification and routing of authorizations to support scheduling and continuity of care.
• Other duties as assigned.

Skills

Bilingual Spanish

Education

High school diploma or equivalent

1-2 years medical office administrative experience

Job description

Adventist HealthCare Behavioral Health & Wellness Center in Rockville, MD is seeking an experienced Front Desk Coordinator to greet patients and coordinate front desk activities within a behavioral health setting.

The role requires handling calls, scheduling, EMR tasks, and coordinating eligibility verifications to support patient care. Bilingual Spanish preferred; 40 hours/week days with non-rotating shifts.