Medical Front Desk Coordinator - Day Shift

Adventist HealthCare; United States; On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Nonrotating shifts

Recognition program

Free parking

Medical/Dental/Vision insurance

Disability & Life Insurance

Paid Time Off

Retirement plan with match

Voluntary benefits

Tuition Reimbursement

EAP

Job summary

Adventist HealthCare Behavioral Health & Wellness Center is seeking an experienced Front Desk Coordinator to be the first point of contact and manage front desk operations with a focus on accurate EMR data, scheduling, and patient communication. This role emphasizes bilingual Spanish communication and supports insurance verification and routine patient intake workflows.

Responsibilities include coordinating appointments, checking in/out, and ensuring smooth administrative processes in a

Qualifications

• High school diploma or equivalent.
• 1–2 years of direct medical office administrative assistant/receptionist/coordinator experience required; 3–4 years preferred.
• Spanish language skills preferred.
• Familiarity with back office clinical support tasks such as vital signs, patient intake processes, and prescription workflows preferred.

Responsibilities

• Serve as the first point of contact by answering incoming calls, routing messages, and ensuring timely communication between patients and clinical staff.
• Schedule patient appointments and manage daily scheduling changes; perform check-in/check-out in EMR with accurate patient data.
• Assist with administrative duties including scanning, faxing, and maintaining documentation in EMR and external data sheets.
• Verify insurance eligibility and initiate or route authorization requests to support scheduling and continuity of patient care.
• Other duties as assigned.

Skills

Customer service

Medical office experience

Bilingual Spanish

Education

High school diploma or equivalent

Job description

Adventist HealthCare Behavioral Health & Wellness Center is seeking an experienced Front Desk Coordinator to be the first point of contact and manage front desk operations with a focus on accurate EMR data, scheduling, and patient communication. This role emphasizes bilingual Spanish communication and supports insurance verification and routine patient intake workflows.

Responsibilities include coordinating appointments, checking in/out, and ensuring smooth administrative processes in a