Bilingual Practice Coordinator — Front Desk & Admin

Advanced Behavioral Health; Gaithersburg (MD); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k) Retirement Plan with Employer –

Dependent Care FSAs

Voluntary Life Insurance

Short-Term Disability

Long-Term Disability

EAP

Paid Holidays, PTO, Floating Holiday

Paid Lunch Break

Descripción de la vacante

Advanced Behavioral Health, Inc. in Gaithersburg, MD is seeking a Practice Coordinator (Bilingual Spanish preferred) to manage all administrative aspects from greeting patients to accurate data entry.

Responsibilities include verifying eligibility, scheduling, handling referrals, maintaining EMR records, and coordinating with clinicians. Strong customer service and teamwork are essential.

This full-time role offers a comprehensive benefits package and a fast-paced, community-focused environment.

Formación

• Associate degree or health-related certification required or equivalent experience.
• Minimum of five years of experience in a healthcare-related administrative role.
• Ability to take vitals is required.
• Bilingual (English/Spanish) preferred.
• Excellent customer service, verbal and written communication skills.

Responsabilidades

• Greet and check in patients for appointments; maintain front desk professionalism.
• Verify eligibility and obtain authorizations; collect co-pays.
• Schedule appointments via EMR; manage referrals and follow-ups.
• Maintain patient records in EMR; ensure data accuracy and confidentiality.
• Respond to inquiries from clients, referral sources, and ABH staff within 24 hours.
• Assist with loading and recording referrals; preparation of end-of-month tallies.

Conocimientos

Customer service

Bilingual (English/Spanish)

Verbal communication

Written communication

Teamwork

Educación

Associate degree or health-related certification

Herramientas

Electronic Medical Records (EMR) system

Office equipment (copiers, fax, etc.)

Multi-line telephone systems

Descripción del empleo

Advanced Behavioral Health, Inc. in Gaithersburg, MD is seeking a Practice Coordinator (Bilingual Spanish preferred) to manage all administrative aspects from greeting patients to accurate data entry.

Responsibilities include verifying eligibility, scheduling, handling referrals, maintaining EMR records, and coordinating with clinicians. Strong customer service and teamwork are essential.

This full-time role offers a comprehensive benefits package and a fast-paced, community-focused environment.