Bilingual Practice Coordinator - Mental Health Admin

Advanced Behavioral Health, Inc.; Gaithersburg (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan with Employer/

Dependent Care FSAs

Voluntary Term Life Insurance

Employer Paid Basic Life Insurance, ST

Voluntary Insurance: Accident, Cancer,

Employee Assistance Program (EAP)

Paid Holidays, PTO, Floating Holiday

Paid Lunch Break

Job summary

Advanced Behavioral Health, Inc. is seeking a Practice Coordinator to handle all non-clinical patient encounter tasks from greeting to accurate data entry. The role favors bilingual Spanish proficiency and requires strong front-desk and EMR skills in a mental health setting in Gaithersburg, MD.

Responsibilities include scheduling, insurance verification, co-pay collection, and coordinating with clinicians. This is a full-time on-site position with benefits and a commitment to patient

Qualifications

• Associates degree or health-related certification.
• Minimum five years of experience directly related to duties.
• Ability to take vitals required.
• Bilingual English/Spanish preferred.
• Excellent customer service and communication skills.
• Experience with EMR/scheduling systems preferred.

Responsibilities

• Greet and check in patients for appointments.
• Enter patient data accurately in the EMR.
• Verify insurance eligibility and collect co-pays.
• Schedule appointments in the EMR system.
• Coordinate with Site Directors and Therapists.
• Maintain front desk environment and confidentiality.
• Respond to patients, referrals, and ABH staff within 24 hours.
• Assist with workload at other office locations as needed.

Skills

Bilingual English/Spanish

Customer service

Verbal and written communication

Multi-line telephone systems

Healthcare terminology

EMR knowledge

Education

Associates degree or health-related certification

Tools

EMR System

Job description

Advanced Behavioral Health, Inc. is seeking a Practice Coordinator to handle all non-clinical patient encounter tasks from greeting to accurate data entry. The role favors bilingual Spanish proficiency and requires strong front-desk and EMR skills in a mental health setting in Gaithersburg, MD.

Responsibilities include scheduling, insurance verification, co-pay collection, and coordinating with clinicians. This is a full-time on-site position with benefits and a commitment to patient