Bilingual Practice Coordinator: Mental Health Admin

Advanced-Behavioral-Health,-Inc.; Baltimore (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan with Employer 1

FSAs (Dependent Care)

Life Insurance

Disability Insurance

EAP

Paid Holidays

PTO

Paid Lunch Break

Job summary

Advanced Behavioral Health, Inc. is seeking a Bilingual Practice Coordinator to manage all non-clinical aspects of patient encounters from greeting to accurate data entry at our Baltimore, MD location.

This full-time role requires bilingual English/Spanish communication, strong front desk skills, and experience with EMR systems, insurance verification, and scheduling. Benefits include Medical, Dental, Vision, 401(k), and more.

Qualifications

• Associates degree or health-related certification required.
• Minimum of five years of experience directly related to duties listed.
• Bilingual English/Spanish required.
• Excellent customer service, verbal and written communication skills.

Responsibilities

• Greet and check in patients for appointments and maintain a professional front desk.
• Verify insurance eligibility and collect co-pays as needed.
• Schedule and manage patient appointments using the EMR system.
• Coordinate with Site Directors and Therapists to assign/discharge cases.
• Provide interpretation services for prescribers when needed.
• Respond to communications from clients and ABH staff within 24 hours.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Communication

Education

Associates degree/health-related cert

Tools

EMR system

Multi-line phones

Job description

Advanced Behavioral Health, Inc. is seeking a Bilingual Practice Coordinator to manage all non-clinical aspects of patient encounters from greeting to accurate data entry at our Baltimore, MD location.

This full-time role requires bilingual English/Spanish communication, strong front desk skills, and experience with EMR systems, insurance verification, and scheduling. Benefits include Medical, Dental, Vision, 401(k), and more.