Bilingual Medical Front Desk Specialist - Admin & Scheduling

Montgomery County Language Minority; Silver Spring (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Job summary

Proyecto Salud Clinic in Silver Spring, MD is seeking a motivated Medical Administrative Assistant / Front Desk Staff to greet patients, manage schedules, verify insurance, and handle billing in a fast-paced healthcare setting.

Ideal candidates have 1+ year of experience in medical offices, strong bilingual English/Spanish skills, and familiarity with EHR/EMR and medical scheduling software. High school diploma required; medical admin certification a plus.

Qualifications

• 1+ year of experience in a medical office, healthcare, or administrative support role.
• 1+ year of experience in customer service.
• Fully bilingual in English and Spanish.
• Knowledge of EHR/EMR systems and medical scheduling software.
• Knowledge of medical terminology, insurance verification and billing processes.

Responsibilities

• Greet and check in patients at the front desk, ensuring a welcoming and professional experience.
• Schedule, confirm, and manage patient appointments using medical scheduling software.
• Verify patient insurance eligibility and process billing and co-pays.
• Maintain and update accurate patient records in the EHR system.
• Answer and route incoming calls and relay messages to clinical staff.

Skills

Bilingual English/Spanish

Customer service

Interpersonal communication

Education

High school diploma

Medical admin certification (a plus)

Tools

EHR/EMR systems

Medical scheduling software

Billing software

Job description

Proyecto Salud Clinic in Silver Spring, MD is seeking a motivated Medical Administrative Assistant / Front Desk Staff to greet patients, manage schedules, verify insurance, and handle billing in a fast-paced healthcare setting.

Ideal candidates have 1+ year of experience in medical offices, strong bilingual English/Spanish skills, and familiarity with EHR/EMR and medical scheduling software. High school diploma required; medical admin certification a plus.