Bilingual Medical Front Desk Coordinator

United Vein & Vascular Centers; Freehold (NJ); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Competitive compensation

Outstanding work life balance

Health, vision, and dental benefits

Life insurance

PTO and paid holidays

Engaged culture

Job summary

United Vein & Vascular Centers is actively seeking a Medical Receptionist (Patient Services Coordinator) to warmly greet patients, collect insurance information, and sign them in for appointments. You will provide intake forms, process co-pays, and schedule visits within set guidelines.

The role requires maintaining patient records in our EMR, verifying insurance eligibility, and offering guidance to patients.

Qualifications

• 2+ years of experience in a medical setting in customer service.
• Bilingual in English and Spanish preferred.
• Familiarity with ECW is a plus.
• Ability to handle a fast-paced environment and prioritize tasks.
• Excellent communication and problem solving skills.
• Familiarity with Microsoft Office.

Responsibilities

• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Schedule appointments for new and recurring patients based on provided schedule guidelines.
• Maintain hard copy patient records as well as the files stored in our EMR system.
• Audit schedule to ensure patient insurance eligibility.
• Provide patients with support and guidance as needed.
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Communication

Problem solving

Multitasking

Tools

ECW

Microsoft Office

Job description

United Vein & Vascular Centers is actively seeking a Medical Receptionist (Patient Services Coordinator) to warmly greet patients, collect insurance information, and sign them in for appointments. You will provide intake forms, process co-pays, and schedule visits within set guidelines.

The role requires maintaining patient records in our EMR, verifying insurance eligibility, and offering guidance to patients.