Patient Services Coordinator | Medical Front Desk

United Vein & Vascular Centers; Brenham (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation package

Outstanding work life balance

Health, vision, and dental benefits

401K plan match

Life insurance (100% company paid)

PTO and paid holidays

Culture and engagement

Job summary

United Vein & Vascular Centers is seeking a Medical Receptionist (Patient Services Coordinator) to warmly greet patients, collect insurance information, provide forms, process payments, and schedule appointments. This role supports a fast-paced clinic environment while upholding UVVC’s core values and HIPAA compliance.

The position requires a high school diploma or GED with at least 2 years in a medical front-desk role; bilingual English/Spanish is preferred.

Qualifications

• High school diploma/GED required (Associate degree preferred).
• 2+ years’ experience in a medical setting in customer service.
• Bilingual in English and Spanish preferred.
• Familiarity with ECW a plus.
• Excellent communication and problem solving skills.

Responsibilities

• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Schedule appointments for new and recurring patients based on provided schedule guidelines.
• Maintain hard copy patient records as well as the files stored in our EMR system.
• Audit schedule to ensure patient insurance eligibility.
• Provide patients with support and guidance as needed.
• Demonstrate and promote a work culture committed to UVVC’s Core Values and Standards of Conduct.
• Maintain the confidentiality and security of PHI in accordance with HIPAA and related laws.

Skills

Customer service

Bilingual English/Spanish

Communication

Education

High school diploma/GED

Associate degree preferred

Tools

ECW

Microsoft Office

Job description

United Vein & Vascular Centers is seeking a Medical Receptionist (Patient Services Coordinator) to warmly greet patients, collect insurance information, provide forms, process payments, and schedule appointments. This role supports a fast-paced clinic environment while upholding UVVC’s core values and HIPAA compliance.

The position requires a high school diploma or GED with at least 2 years in a medical front-desk role; bilingual English/Spanish is preferred.