Medical Front Desk Coordinator – Bilingual

Trov; Brick Township (NJ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

401(k) matching

PTO & Holidays

Life Insurance

Short-Term Disability

EAP

Bonuses up to $1,500

Job summary

Metro Vein Centers is seeking a patient-focused Patient Service Representative to support front desk operations in a fast-paced outpatient specialty clinic environment. The PSR will handle patient check-in/check-out, scheduling, insurance verification, and billing support, contributing to smooth clinic flow and an exceptional patient experience.

The ideal candidate has 2+ years of customer service experience, strong communication, multitasking ability, and a professional demeanor.

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer service experience required.
• Experience in medical front desk, healthcare scheduling, patient access, or outpatient clinic workflows preferred.
• Experience with insurance verification, EMR scheduling, or patient registration preferred.

Responsibilities

• Greet and check in patients professionally, in person or by phone.
• Verify insurance eligibility and collect copays/balances.
• Schedule, reschedule, and confirm appointments in the EMR system.
• Maintain patient records and documentation; ensure accurate data entry.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Teamwork

Bilingual Spanish

Education

High school diploma

Tools

EMR systems

Scheduling platforms

Job description

Metro Vein Centers is seeking a patient-focused Patient Service Representative to support front desk operations in a fast-paced outpatient specialty clinic environment. The PSR will handle patient check-in/check-out, scheduling, insurance verification, and billing support, contributing to smooth clinic flow and an exceptional patient experience.

The ideal candidate has 2+ years of customer service experience, strong communication, multitasking ability, and a professional demeanor.