Medical Front Desk & Scheduling Coordinator

Socket.dev; Florham Park (NJ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

PTO & Holidays

Life Insurance

Short-Term Disability

EAP

Career Growth

Bonuses

Job summary

Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic.

The role includes patient check-in/out, scheduling, insurance verification, payment collection, and front-office coordination to ensure a smooth patient experience. Ideal candidates have medical front desk experience and strong communication skills, with bilingual English/Spanish being a strong plus.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service experience.
• Experience in a medical front desk or outpatient setting preferred.
• Experience with insurance verification, EMR scheduling, or patient registration preferred.

Responsibilities

• Greet and check in patients professionally both in person and over the phone.
• Verify insurance eligibility, benefits, and patient demographic information.
• Schedule, reschedule, and confirm patient appointments within the EMR system.
• Collect copays, coinsurance, balances, and required patient documentation.
• Answer patient questions related to scheduling, billing, referrals, and treatments.
• Maintain accurate patient records and scan required documentation into the EMR.
• Support clinic flow and communication between providers, patients, and clinical teams.
• De-escalate scheduling or patient concerns with professionalism and empathy.
• Maintain a clean, organized front desk environment.

Skills

Customer service

Multitasking

Communication

Bilingual

Medical front desk

Education

High school diploma

Job description

Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic.

The role includes patient check-in/out, scheduling, insurance verification, payment collection, and front-office coordination to ensure a smooth patient experience. Ideal candidates have medical front desk experience and strong communication skills, with bilingual English/Spanish being a strong plus.