Bilingual Mandarin Mobile Expert - Retail Sales

T-Mobile; New York (NY); On-site; USD 57,308,160 - 96,432,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile in New York, NY is hiring for a Mobile Associate to assist customers with devices and service plans in a fast-paced retail setting. You will use digital tools to show coverage and benefits and provide personalized solutions to meet customer needs.

The role emphasizes customer service, sales proficiency, and training completion to support a seamless shopping experience. On-going growth opportunities and comprehensive benefits are available.

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience preferred in retail.
• Good communication and teamwork skills essential.

Responsibilities

• Sell and advise customers on devices and services.
• Demonstrate network coverage and product benefits using digital tools.
• Complete training and stay updated on products, services, and processes.
• Engage customers by understanding needs and providing demonstrations.

Skills

Customer service

Sales oriented

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile in New York, NY is hiring for a Mobile Associate to assist customers with devices and service plans in a fast-paced retail setting. You will use digital tools to show coverage and benefits and provide personalized solutions to meet customer needs.

The role emphasizes customer service, sales proficiency, and training completion to support a seamless shopping experience. On-going growth opportunities and comprehensive benefits are available.