Mobile Retail Sales Associate — Bilingual & Tech-Savvy

T-Mobile; Brentwood (NY); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Medical, dental and vision insurance

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile is hiring a Mobile Associate in New York to join a Retail Team and deliver a world‑class customer experience. You will help customers continue their shopping journey with hands‑on demos, personalized device/service solutions, and in‑store education about plans and accessories.

The role is learning‑oriented, with training to progress toward the Mobile Expert level. Must be fluent in English and Spanish and able to thrive in a fast‑paced environment. Competitive pay and benefits available.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Fluent in English and Spanish.
• Able to learn and adapt in a fast-paced sales environment.
• Willing to collaborate with peers and store leaders.
• Desire to educate customers and build relationships.

Responsibilities

• Provide a world-class customer experience and build loyalty.
• Demonstrate and educate customers on devices and services.
• Side-by-side selling to find personalized solutions.
• Use digital tools to explain coverage, plans, and processes.
• Partner with store teams to resolve issues and identify leads.

Skills

Customer service

Sales experience

Bilingual English/Spanish

Interpersonal skills

Communication

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate in New York to join a Retail Team and deliver a world‑class customer experience. You will help customers continue their shopping journey with hands‑on demos, personalized device/service solutions, and in‑store education about plans and accessories.

The role is learning‑oriented, with training to progress toward the Mobile Expert level. Must be fluent in English and Spanish and able to thrive in a fast‑paced environment. Competitive pay and benefits available.