Multilingual Mobile Sales Associate (Cantonese/Spanish/Mandarin)

T-MOBILE USA, Inc.; New York (NY); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off & holidays

Medical, dental & vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting in New York, delivering tailored technology and service solutions.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey while growing skills in digital tools and customer interactions. The role emphasizes strong communication, problem solving, and teamwork, with on-the-job training and opportunities for stock grants and benefits as part of

Qualifications

• High school diploma or GED required.
• Experience in customer service and/or sales preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting in New York, delivering tailored technology and service solutions.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey while growing skills in digital tools and customer interactions. The role emphasizes strong communication, problem solving, and teamwork, with on-the-job training and opportunities for stock grants and benefits as part of