Bilingual Mobile Sales Associate - Retail

T-Mobile; Aliso Viejo (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k)

Job summary

T-Mobile in the United States is seeking a Retail Associate to engage customers, understand their technology needs, and provide personalized device and service solutions in a fast-paced store environment.

This role emphasizes building customer relationships, completing training, and contributing to a seamless experience. You will use digital tools to demonstrate coverage, participate in training, and support team initiatives while growing with the company.

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Retail Associate to engage customers, understand their technology needs, and provide personalized device and service solutions in a fast-paced store environment.

This role emphasizes building customer relationships, completing training, and contributing to a seamless experience. You will use digital tools to demonstrate coverage, participate in training, and support team initiatives while growing with the company.