Bilingual Job File Coordinator - Growth, Bonus & PTO

SERVPRO of Miami Beach; United States; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

SERVPRO Team Hrbek-Iglesias in Miami Beach seeks a qualified Job File Coordinator to support customer calls, monitor job files, and coordinate audits. You will draft preliminary estimates, manage reports, and ensure adherence to client requirements in a busy office setting.

Ideal candidates bring 2 years of admin experience, bilingual English/Spanish proficiency, and strong organizational skills. Compensation includes bonuses, training, and advancement opportunities.

Qualifications

• 2 years of administrative or office experience required.
• Bilingual English/Spanish fluent reading, speaking and writing.
• Experience in commercial cleaning/restoration or insurance industry is a plus.
• Experience with writing estimates and QA processes is a plus.
• Strong written and verbal communication with professional tone.
• Ability to stay calm in tense situations and be detail-oriented.
• Proficiency in MS Office and ability to learn new software.
• Background check per applicable law.

Responsibilities

• Monitor job file status and audit status.
• Maintain job file WIPs and prepare reports.
• Ensure client requirements are followed.
• Review initial field documentation and create preliminary estimates.
• Coordinate daily job file activities and backups.
• Maintain communications with internal and external parties.
• Prepare and review documentation for audits and final uploads.
• Perform job close-out.

Skills

MS Office 365

Adobe Acrobat

Mobile apps proficiency

Dash

Xactimate

DocuSketch

CompanyCam

Proprietary software

Bilingual English/Spanish

Strong communication

Organization & detail orientation

Calm under pressure

Education

HS Diploma or GED

Associates degree preferred

Bachelor's degree preferred

Tools

Microsoft Office 365

Adobe Acrobat

Dash

Xactimate

DocuSketch

CompanyCam

Job description

SERVPRO Team Hrbek-Iglesias in Miami Beach seeks a qualified Job File Coordinator to support customer calls, monitor job files, and coordinate audits. You will draft preliminary estimates, manage reports, and ensure adherence to client requirements in a busy office setting.

Ideal candidates bring 2 years of admin experience, bilingual English/Spanish proficiency, and strong organizational skills. Compensation includes bonuses, training, and advancement opportunities.