Future Opening: Job File Coordinator

SERVPRO of Miami Beach; United States; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

SERVPRO Team Hrbek-Iglesias in Miami Beach seeks a qualified Job File Coordinator to support customer calls, monitor job files, and coordinate audits. You will draft preliminary estimates, manage reports, and ensure adherence to client requirements in a busy office setting.

Ideal candidates bring 2 years of admin experience, bilingual English/Spanish proficiency, and strong organizational skills. Compensation includes bonuses, training, and advancement opportunities.

Qualifications

• 2 years of administrative or office experience required.
• Bilingual English/Spanish fluent reading, speaking and writing.
• Experience in commercial cleaning/restoration or insurance industry is a plus.
• Experience with writing estimates and QA processes is a plus.
• Strong written and verbal communication with professional tone.
• Ability to stay calm in tense situations and be detail-oriented.
• Proficiency in MS Office and ability to learn new software.
• Background check per applicable law.

Responsibilities

• Monitor job file status and audit status.
• Maintain job file WIPs and prepare reports.
• Ensure client requirements are followed.
• Review initial field documentation and create preliminary estimates.
• Coordinate daily job file activities and backups.
• Maintain communications with internal and external parties.
• Prepare and review documentation for audits and final uploads.
• Perform job close-out.

Skills

MS Office 365

Adobe Acrobat

Mobile apps proficiency

Dash

Xactimate

DocuSketch

CompanyCam

Proprietary software

Bilingual English/Spanish

Strong communication

Organization & detail orientation

Calm under pressure

Education

HS Diploma or GED

Associates degree preferred

Bachelor's degree preferred

Tools

Microsoft Office 365

Adobe Acrobat

Dash

Xactimate

DocuSketch

CompanyCam

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

JOB FILE COORDINATOR (JFC)

Do you love helping people through difficult situations?
Then you may be our perfect hero! Competitive pay rate, with opportunity to learn and grow.

Job Description:
Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities:

• Monitor job file status and job file audit status
• Maintain job file WIPs
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create a preliminary estimate
• Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
• Maintain internal and external communications
• Complete and review job file documentation for final upload and the audit process
• Perform job close-out

Qualifications:

• 2 year(s) of administrative or office-related experience and business experience
• English/Spanish ( ++Please only apply if you read, speak and write fluently on both languages++ ).
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office 365 (i.e. Outlook, Word, Excel), Adobe Acrobat (pdf) & mobile applications.
• Ability to learn new softwares, including Dash, Xactimate, DocuSketch, CompanyCam and proprietary software
• Minimum of HSD/GED, Associates/bachelor’s degree preferred
• Ability to complete a background check subject to applicable law
• Ability to commute within Miami Beach, North West Miami, Kendall, Homestead.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Property Recovery Group, Inc. dba SERVPRO Team Hrbek-Iglesias
SERVPRO of Miami Beach
SERVPRO of Pinecrest & East Kendall
SERPVRO of Florida Keys
SERVPRO of Leisure City/Naranja
SERVPRO of Homestead
Compensation: $23.00 – $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®^, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^®^ career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.