Job File Coordinator

ServiceMaster by McCann; Homestead (FL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Job summary

SERVPRO Team Hrbek-Iglesias is seeking a proactive administrative coordinator in the Miami area to manage job files, monitor statuses, and prepare preliminary estimates. The role emphasizes accuracy, client communication, and teamwork in a fast-paced office.

Qualifications include 2+ years in an office setting, bilingual English/Spanish fluency, and proficiency with MS Office. The position offers competitive pay and growth opportunities within a SERVPRO franchise network.

Qualifications

• Bilingual English/Spanish required.
• Experience in administrative/office tasks preferred.
• Experience in commercial cleaning/restoration or insurance/service industry is a plus.
• Proficient in MS Office and PDF workflows.
• Strong written and verbal communication with professional tone.

Responsibilities

• Monitor job file status and audits.
• Ensure client requirements are followed.
• Review and validate initial field documentation.
• Create a preliminary estimate.
• Coordinate daily job files and prepare reports.

Skills

Bilingual English/Spanish

Excellent communication

Organizational skills

Calm under pressure

Teamwork

Attention to detail

Education

High School Diploma/GED

Associates/Bachelor's preferred

Tools

Microsoft Office 365

Adobe Acrobat

Dash

Xactimate

DocuSketch

CompanyCam

Proprietary software

Job description

Do you love helping people through difficult situations?

Then you may be our perfect hero! Competitive pay rate, with opportunity to learn and grow.

Job Description:

Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities:

• Monitor job file status and job file audit status
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create a preliminary estimate
• Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
• Maintain internal and external communications
• Complete and review job file documentation for final upload and the audit process
• Perform job close-out

Qualifications:

• 2+ year(s) of administrative or office-related experience and business experience
• English/Spanish (Please only apply if you read, speak and write fluently on both languages).
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office 365 (i.e. Outlook, Word, Excel), Adobe Acrobat (pdf) & mobile applications.
• Ability to learn new softwares, including Dash, Xactimate, DocuSketch, CompanyCam and proprietary software
• Minimum of HSD/GED, Associates/bachelor’s degree preferred
• Ability to complete a background check subject to applicable law
• Ability to commute within Miami Beach, North West Miami, Kendall, Homestead.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Property Recovery Group, Inc. dba SERVPRO Team Hrbek-Iglesias
SERVPRO of Miami Beach
SERVPRO of Pinecrest & East Kendall
SERPVRO of Florida Keys
SERVPRO of Leisure City/Naranja
SERVPRO of Homestead

Compensation: $23.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.