Job Coordinator

IICRC; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Paid time off

Job summary

Paul Davis Restoration of Miami Central-South is seeking a bilingual Job Coordinator to streamline communication between customers, insurance representatives, and internal staff, ensuring projects move smoothly from assignment to completion.

The role emphasizes organization, proactive communication, and meticulous record-keeping across RMS and XactAnalysis, with attention to deadlines and documentation accuracy.

Qualifications

• Must speak English and Spanish.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple assignments and meet deadlines.
• Comfortable using computers and learning new software.
• Experience in restoration, insurance claims, or administrative coordination preferred.

Responsibilities

• Receive new assignments, verify job information, and contact customers.
• Coordinate inspections and services with customers and field teams.
• Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
• Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
• Communicate with customers, adjusters, and team members regarding scheduling and project updates.
• Coordinate submission of photos, reports, signed authorizations, and other required documents.
• Maintain job trackers and assist with cancellations and project closeout.

Skills

Bilingual English/Spanish

Organizational skills

Communication skills

Customer service

Multitasking

Computer skills

Restoration/insurance admin experience

Tools

RMS

XactAnalysis

Job description

Benefits

• Competitive salary
• Free uniforms
• Paid time off

Job Coordinator

Paul Davis Restoration of Miami Central-South

We are seeking an organized, dependable, bilingual Job Coordinator to support our restoration team. This position coordinates communication between customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion.

Responsibilities

• Receive new assignments, verify job information, and contact customers.
• Coordinate inspections and services with customers and field teams.
• Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
• Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
• Communicate with customers, adjusters, and team members regarding scheduling and project updates.
• Coordinate submission of photos, reports, signed authorizations, and other required documents.
• Maintain job trackers and assist with cancellations and project closeout.

Qualifications

• Must speak English and Spanish.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple assignments and meet deadlines.
• Comfortable using computers and learning new software.
• Experience in restoration, insurance claims, or administrative coordination preferred.

Overtime opportunities available.