Bilingual Installation Operations Manager

Real Floors; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Disability Insurance (short & long)

Health Care Insurance

Dental & Vision Insurance

401(k) Retirement Savings Plan

Generous company match

Job summary

Real Floors, a leading wholesale flooring company in North America, is seeking an Installation Manager to oversee subcontractor work orders, QA, and project coordination on site. Fluency in English and Spanish is essential for effective communication with the field team.

You will recruit subcontractors, assign work orders, review payroll documents, ensure warranty compliance, and collaborate with HR and other departments to optimize operations and costs.

Qualifications

• Bilingual fluency in English and Spanish is required for effective communication in this role.
• Recruiting subcontractors and efficiently assigning work is preferred.
• Experience or knowledge in flooring products or installation is valued but not required.
• Proficiency with computer-based tools including Google Drive, Gmail, and Microsoft Office is essential.

Responsibilities

• Assess flooring issues and determine labor charges while ensuring quality standards.
• Create and implement a recruitment strategy to expand pool of skilled local subcontracted installers.
• Assign work orders to subcontracted installers for seamless coordination and timely completion.
• Maintain documentation with daily subcontractor paperwork and payroll review.
• Uphold warranty compliance and resolve on-site customer issues with subcontractors.
• Collaborate with internal departments to streamline operations.
• Provide hands-on supervision to the installation department.
• Resolve issues from previous day's work orders through discussions with subcontractors and teams.
• Negotiate subcontractor labor rates to maintain cost-effectiveness.

Skills

Bilingual English/Spanish

Subcontractor recruitment

Microsoft Office

Google Drive

Gmail

Tools

Microsoft Office

Excel

Google Drive

Gmail

Job description

Real Floors, a leading wholesale flooring company in North America, is seeking an Installation Manager to oversee subcontractor work orders, QA, and project coordination on site. Fluency in English and Spanish is essential for effective communication with the field team.

You will recruit subcontractors, assign work orders, review payroll documents, ensure warranty compliance, and collaborate with HR and other departments to optimize operations and costs.