Installation Manager

Real Floors; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Holidays

PTO - Vacation, sick & personal time

Life Insurance

Disability Insurance

Health Insurance

Dental & Vision

401(k) with match

Annual Bonus

Fitness Membership Reimbursement

Employee Referral Bonus

Employee Discount

More!

Job summary

Real Floors is seeking a Bilingual Flooring Installation Manager to oversee subcontractor work orders, QA, and project coordination on-site in Houston. The role requires fluency in English and Spanish, with focus on recruitment, assigning tasks, and ensuring timely completion of flooring projects.

The Installation Manager will collaborate with HR and internal teams to address issues, review payroll, and maintain quality warranties, while supporting the installation department and driving

Qualifications

• Bilingual fluency in English and Spanish for effective communication.
• Demonstrated expertise in recruiting subcontractors and assigning work efficiently.
• Experience with flooring products or installation is valued.
• Proficiency with computer-based tools (Google Drive, Gmail, MS Office).

Responsibilities

• Assess flooring issues and determine labor charges while upholding quality standards.
• Create and implement recruitment strategies to grow the local subcontractor pool.
• Assign work orders to subcontractors and coordinate timely project completion.
• Maintain documentation and review payroll sheets; perform data entry.
• Ensure warranty compliance and resolve on-site issues with subcontractors.
• Collaborate with internal teams to ensure smooth operations.
• Supervise installation staff and support performance and development.
• Address issues from previous days' work orders through proactive discussions.
• Negotiate subcontractor labor rates to control costs.
• Coordinate with HR on performance reviews, onboarding, and related matters.

Skills

Bilingual EN/ES

Recruitment

Flooring installation

Computer literacy

Tools

Google Drive

Gmail

Microsoft Office

Excel

Job description

JOB TITLE: Bilingual Flooring Installation Manager

REPORTS TO: General Manager

LOCATION: 8728 W Little York Rd Ste 190 Houston, TX 77040

JOB TYPE: Full-Time | Monday-Friday | 6:00am-3:00pm

COMPANY OVERVIEW:

We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!

Job Overview

The Installation Manager will play a pivotal role in overseeing the assignment process for subcontractor work orders, ensuring quality assurance, and managing project coordination. Fluency in both English and Spanish is essential for effective communication. This role requires on-site presence, as directed by the General Manager, to oversee the flooring inspection (QA) process.

RESPONSIBILITIES:

• Assess flooring issues and determine appropriate labor charges while ensuring quality standards.
• Create and implement a comprehensive recruitment strategy to expand the pool of skilled local, subcontracted flooring installers.
• Effectively assign work orders to subcontracted flooring installers, ensuring seamless project coordination and timely completion.
• Maintain organized documentation by ensuring daily submission of required paperwork by subcontractors and reviewing payroll sheets for accuracy, performing corresponding data entry.
• Uphold warranty compliance by completing daily warranties and facilitating open communication with subcontractors to resolve work order and on-site customer issues.
• Collaborate closely with internal departments to ensure smooth operations and streamline processes.
• Provide hands-on supervision to the installation department employees, guiding and supporting their performance and development.
• Resolve any issues arising from the previous day's work orders through proactive discussions with subcontractors, operations, and sales staff.
• Skillfully negotiate subcontractor labor rates as needed, maintaining cost-effectiveness for the company.
• In partnership with HR, take timely and appropriate steps to address performance reviews, disciplinary issues, onboarding, and other HR-related matters.

QUALIFICATIONS:

• Bilingual fluency in English and Spanish is required for effective communication in this role.
• Demonstrated expertise in recruiting subcontractors and efficiently assigning work is preferred.
• Prior experience or knowledge in flooring products or flooring installation is highly valued, but not a strict requirement.
• Proficiency in using computer-based business tools, including Google Drive, Gmail, Microsoft Office Word and Excel, is essential.

AMAZING BENEFITS!

• Paid Holidays
• Paid Time Off (PTO) - Vacation, sick & personal time
• FREE Life Insurance
• FREE Short-term and Long-term Disability Insurance
• Health Care Insurance - Company pays most of the cost!
• Dental & Vision Care Insurance options
• 401(k) Retirement Savings Plan + GENEROUS company match
• Annual Bonus Potential
• Fitness Membership Reimbursement
• Employee Referral Bonus
• Employee Discount Purchase Program
• More!

Real Floors: We Live “Got-Your-Back-Ability” Every Day!

NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.

Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.