Bilingual Inbound Sales Pro — $20+/hr + Incentives

Jobtome; McLeansville (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives program

Job summary

Spectrum is seeking a customer-focused sales professional to connect customers with the right Spectrum bundles (cable, internet, home phone and mobile). The role starts at $20/hour with performance incentives that can push annual earnings beyond $110,000 for top performers, plus free and discounted Spectrum services.

You will educate customers on features, evaluate needs, build trust, achieve sales targets, and handle billing inquiries.

Qualifications

• High school diploma or equivalent required.
• +1 year of sales experience, preferably in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success.
• +1 year of customer service or call center experience.
• 0.5 years of sales experience or 0.25 years demonstrated sales success at Spectrum.
• Bilingual: English & Spanish.
• Fluency in English and Spanish required.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services
• Educate customers on product features and benefits, promoting bundled solutions for maximum value
• Consistently achieve weekly and monthly sales targets by applying effective sales techniques
• Build trust and rapport with new, existing and former customers to encourage long-term loyalty
• Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions
• Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience

Skills

Bilingual: English & Spanish

Cable product knowledge

Billing systems familiarity

Sales skills

Customer service

Education

High school diploma or equivalent

Job description

Spectrum is seeking a customer-focused sales professional to connect customers with the right Spectrum bundles (cable, internet, home phone and mobile). The role starts at $20/hour with performance incentives that can push annual earnings beyond $110,000 for top performers, plus free and discounted Spectrum services.

You will educate customers on features, evaluate needs, build trust, achieve sales targets, and handle billing inquiries.