Bilingual Inbound Call Center Specialist

CR&Rorporated; Stanton (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

CR&R Incorporated, a leading waste and recycling services provider in Southern California, is seeking a Customer Service Representative to join our Call Center Operations team in Stanton, CA. You will handle inbound calls, assist with service-related questions, and process payments and work orders in a fast-paced environment.

The role requires strong communication, problem-solving, reliability, and the ability to work in a metric-driven setting, with bilingual English/Spanish preferred to serve

Qualifications

• Strong communication and problem-solving abilities.
• Ability to work in a structured, metric-driven environment.
• Reliability and attendance required.

Responsibilities

• Handle a high volume of inbound customer calls
• Answer questions related to service, billing, and scheduling
• Process payments, service changes, and work orders
• Document customer interactions accurately
• Work within established quality and productivity standards

Skills

Customer service

Communication

Problem solving

Education

High School

Job description

CR&R Incorporated, a leading waste and recycling services provider in Southern California, is seeking a Customer Service Representative to join our Call Center Operations team in Stanton, CA. You will handle inbound calls, assist with service-related questions, and process payments and work orders in a fast-paced environment.

The role requires strong communication, problem-solving, reliability, and the ability to work in a metric-driven setting, with bilingual English/Spanish preferred to serve